Loving Tan - Contact Us (US)

We absolutely understand the excitement around our new packaging!&#xA0;During this transition period both the old and new packaging are still in circulation, so some orders may arrive in either style. While the packaging may differ, the formula inside is exactly the same.&#xA0;

We absolutely understand the excitement around our new packaging!. During this transition period both the old and new packaging are still in circulation, so some orders may arrive in either style. While the packaging may differ, the formula inside is

Why Did I Receive Old Packaging?

General & Product

Where is my order?

How do I track my order?

How long does delivery take?

What is your shipping policy?

Shipping & Tracking

Can I edit or add anything to my order?

How do I cancel my order?

My order was marked delivered but it’s not here!

What do I do if I entered the wrong shipping address?

What’s your return policy?

How do I make a return?

Do you offer returns?

How do I apply promo/discount codes?

What do I do if I receive the wrong item in my order?

What do I do if my order arrives damaged or leaking?

What should I do if I'm having a reaction to the product?

Orders Issues & Returns

Which Loving Tan product is best for me?

What are the ingredients?

How does self-tan work?

Which product do you recommend for my skin tone?

How do I use 8 HR Deluxe Self-Tanning Mousse?

How do I use 2 HR Express Self-Tanning Mouse?

How do I use 2 HR Express Face Self-Tanning Serum?

How do I use 2 HR Express Self-Tanning Lotion?

How do I use 8 HR Deluxe Gradual Self-Tanning Lotion?

How do I use 8 HR Deluxe Face Self-Tanning Cream?

How long does Loving Tan results last?

What is the product shelf life and how is it stored?

What is the difference between 2 HR Express Self-Tanning Mousse and 8 HR Deluxe Self-Tanning Mousse?

What is the difference between 2 HR Express Self-Tanning Mousse and 2 HR Express Self-Tanning Lotion?

My tanning results are lighter than I expected.

How do I acheive darker tanning results?

My tanning results are too dark or unnatural.

My tan looks uneven or patchy.

How do I remove my self-tan?

What do I do if I made a mistake with my self-tan?

How does 2 HR Express self-tanning technology work?

Are your products dermatologist tested?

How do I achieve the best results on my hands and feet?

Can I use self-tan if I am pregnant or breastfeeding?

Why has the Loving Tan Packaging Changed?

Has the Platinum Range Changed Size?

Why Can I Not Purchase Tan Remover in 200ml?

Why Can I No Longer Purchase the Purest Range?

Has The Formula Changed?

How do I join Loving Tan Rewards?

How do I use my Loving Tan rewards points?

I am having trouble logging into my account.

I forgot my Loving Tan account password.

How does Loving Tan subscriptions work?

Can I change, cancel, or skip a subscription order?

How do I update my subscription items?

Loyalty & Subscriptions

What is 10 MIN Express Self-Tanning Smoothing Body Mask?

How to apply 10 MIN Express Self-Tanning Smoothing Body Mask?

How to achieve the best results from your 10 MIN Express Self-Tanning Smoothing Body Mask?

How is 10 MIN Express Self-Tanning Smoothing Body Mask different to the 2 HR Express collection?

10 MIN Express Self-Tanning Smoothing Mask Dark

Why Did I Receive Old Packaging?Updated 2 months ago