Loving Tan - Contact Us (US)

Delivery times vary depending on the destination and the shipping method selected. Orders within the United States are shipped locally from Texas.All orders received before 1 pm (EDT) are dispatched the next business day. All orders are fully traceable, and a tracking notification will be emailed to you as soon as your order is dispatched.&#x2022; Regular Delivery: Typically arrives within 2 - 7 business days.&#x2022; Express Delivery: Typically arrives within 3 business days.Dispatch and Shipping times are a guideline and subject to change and you may experience slightly longer delivery times and delays during peak periods. For more details, see <a href="https://us.lovingtan.com/pages/shipping" target="_blank" rel="noopener noreferrer">Shipping Information</a>.

Delivery times vary depending on the destination and the shipping method selected. Orders within the United States are shipped locally from Texas. All orders received before 1 pm (EDT) are dispatched the next business day. All orders are fully tracea

How long does delivery take?

Shipping & Tracking

Where is my order?

How do I track my order?

What is your shipping policy?

Can I edit or add anything to my order?

How do I cancel my order?

My order was marked delivered but it’s not here!

What do I do if I entered the wrong shipping address?

What’s your return policy?

How do I make a return?

Do you offer returns?

How do I apply promo/discount codes?

What do I do if I receive the wrong item in my order?

What do I do if my order arrives damaged or leaking?

What should I do if I'm having a reaction to the product?

Orders Issues & Returns

Which Loving Tan product is best for me?

What are the ingredients?

How does self-tan work?

Which product do you recommend for my skin tone?

How do I use 8 HR Deluxe Self-Tanning Mousse?

How do I use 2 HR Express Self-Tanning Mouse?

How do I use 2 HR Express Face Self-Tanning Serum?

How do I use 2 HR Express Self-Tanning Lotion?

How do I use 8 HR Deluxe Gradual Self-Tanning Lotion?

How do I use 8 HR Deluxe Face Self-Tanning Cream?

How long does Loving Tan results last?

What is the product shelf life and how is it stored?

What is the difference between 2 HR Express Self-Tanning Mousse and 8 HR Deluxe Self-Tanning Mousse?

What is the difference between 2 HR Express Self-Tanning Mousse and 2 HR Express Self-Tanning Lotion?

My tanning results are lighter than I expected.

How do I acheive darker tanning results?

My tanning results are too dark or unnatural.

My tan looks uneven or patchy.

How do I remove my self-tan?

What do I do if I made a mistake with my self-tan?

How does 2 HR Express self-tanning technology work?

Are your products dermatologist tested?

How do I achieve the best results on my hands and feet?

Can I use self-tan if I am pregnant or breastfeeding?

Why has the Loving Tan Packaging Changed?

Has the Platinum Range Changed Size?

Why Can I Not Purchase Tan Remover in 200ml?

Why Did I Receive Old Packaging?

Why Can I No Longer Purchase the Purest Range?

Has The Formula Changed?

General & Product

How do I join Loving Tan Rewards?

How do I use my Loving Tan rewards points?

I am having trouble logging into my account.

I forgot my Loving Tan account password.

How does Loving Tan subscriptions work?

Can I change, cancel, or skip a subscription order?

How do I update my subscription items?

Loyalty & Subscriptions

What is 10 MIN Express Self-Tanning Smoothing Body Mask?

How to apply 10 MIN Express Self-Tanning Smoothing Body Mask?

How to achieve the best results from your 10 MIN Express Self-Tanning Smoothing Body Mask?

How is 10 MIN Express Self-Tanning Smoothing Body Mask different to the 2 HR Express collection?

10 MIN Express Self-Tanning Smoothing Mask Dark

How long does delivery take?Updated 2 months ago